Return Policy

Return Policy:

• Return requests must be raised within 7 days of receiving your order.
• Products must be returned in their original condition, with all tags, labels, and packaging intact. Returns without tags will not be accepted.
• A ₹500 return shipping charge will be applicable.
• We do not offer refunds. Once your return is approved and received, the value of the returned product (excluding shipping charges) will be issued as store credit.
• Store credit can be used to purchase any other product from Praavii.
• If you choose a product of a higher value, you will need to pay the price difference.
• If you choose a product of a lower value, the remaining balance will continue to be available as store credit.
• Products purchased during sales, giveaways, or at exhibitions are not eligible for return.
• If you receive a damaged or defective product, please email info@praavi.in within 24 hours of delivery.
• To report a damaged or defective item, please share:
  • A clear photograph of the product showing the defect.
  • A brief description of the issue.
  • A complete parcel opening/unboxing video (mandatory for verification).
• All products undergo quality checks before dispatch. Returns or replacements for damaged items will be processed only after verification.
• If the parcel is received in a tampered condition, we will arrange a replacement only after the logistics partner accepts the claim for tampering or incorrect delivery.
• To cancel an order, WhatsApp us at +91 90739 41017 within 24 hours of placing the order.